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Sommelier bot for wine selection

The chat-bot finds out client’s preferences, checks the range of products on the shelves and offers options.

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A buyer can stand at a store window for a long time or study a website with a large assortment of wine and still leave with something that doesn’t suit him. We created a digital assistant that will ask a couple of questions and select the right wine upon request.

The assistant can be modified:
  1. Synchronize the database with accounting system so that the balance is always in the database.
  2. Set up a personal account for a client so that the bot can save feedback on the wine and you can understand the preferences of your clients.
Difficulty level: easy
Setup time: 2-3 hours (needed to add wine database)
Versatility: high – suitable for recommending any products

How does it work?
You place a QR code next to the wine shelves. A buyer activates the script using a QR code or link and goes to the browser or messenger. Next, the bot learns the client’s preferences using qualifying questions and offers several wine options from a ready-made list. You can set the questions yourself: taste, aroma, rating, price.
wine recommendation, type of wine, wine for a dish
This is what the wine database looks like. It is important to keep it up to date.
Wine database for recommendations
A little about setting up the script (needed if you decide to change the template logic).

The "Search for a row in a table" block allows you, using the answers that the user gave above, to filter the data in the table, and as a result get an array of product data from the table.

The "Carousel" block allows you to expand a product carousel based on data from the table. The “Add to cart” action allows you to add the desired product to the cart when you click on each carousel module.
You can pay for all the items you put in your cart immediately or simply send an order notification by E-mail or Telegram.
What to do with the template?
  1. Create a project in the builder and add this template.
  2. Come up with qualifying questions for buyers and add them to the script.
  3. In the “Tables” section, add your range of wine and indicate the parameters by which a client will choose the product. Columns can be deleted and new ones added.
  4. In the script, set up tables for recommendations. 
  5. In the “Settings” section, configure the bot to accept payments.
  6. Using the “Notification” block, set up sending new orders via Telegram or E-mail. You can also integrate the bot into your CRM system (to do this, contact us on Telegram).
  7. Test the bot.
If you have any questions, write to us on Telegram.